I attended the May 5-7th 2017 Detail King Craftsman Course. In my previous career field, in which I am now retired, I was an instructor, course writer, and an evaluator; it is just natural for me to go into a training scenario and critique the course. One thing that immediately stuck out about the Craftsman detailing training course was the professionalism of both the atmosphere and staff that conducts the class. Within minutes of walking through the door, you know you made the right choice if your agenda is getting into the auto dealing industry.
The course agenda is very well laid out and taught. Day 1 is all about getting into the business, which wasn’t my main focus (I signed up to make sure I was doing auto detailing correctly) but by the end of the day, I was definitely more comfortable/confident about this concept. Day 2 was what I was there for – exterior detailing. We were split into 2 groups and were taught every step of detailing, from the car pulling up to the spot, all the way to rolling out of the lot. All instruction was hands-on – techniques, tips, tricks. You will learn a lot of info and you will be doing it on a vehicle.
Same thing with Day 3, only it is interior cleaning and detailing training. They will pile on the information. The one thing that can’t be mentioned (and thanked) enough, was the helpfulness of the staff. Extremely knowledgeable and always willing to jump in. This is where I think Detail King really has their act together and sets themselves apart from other courses. To say they have employees/staff is an understatement, they have a culture and they are proud of it. If you have a question, they not only have the answer, they want to pump you full of everything about their answer.
Throughout the course, I not once thought they are doing this because it is their job, they are doing it because they are passionate about it. In a big way, their passion on the hands-on days ties the Day 1 business side into the whole course. Funny, you will notice from the start, the Detail King logo is plastered everywhere, and after spending the 2 days of hands on with the staff, you put them together with the logo and think, I am glad I am part of this. Whole business concept. Great Job guys!!
Benjamin West – They Have a Culture & They Are Proud of It!
