Bought a Mytee Lite a few years ago, excellent product. Opened up a new facility and needed a second one and so I purchased a second one. The second one upon arrival had an issue with the heating component. I left a poor review, management or the owner responded within 24 hours with an immediate response to get the issue corrected. In all fairness, I reached out with the issue early on, then simply did not want to have to deal with it and let a few months go by. I still have not used it on a car. But that is unfortunately my lack of putting forth the effort to get the issue resolved. I had to raise my rating to a 5 star, because I know the owner cares enough to “hawk” his reviews, which means a 1 star would keep him up sleepless at night as it does with me and my business. We’ll get this issue fixed, and very soon I will be buying a steamer from you guys as well.
The Car Buying Center – Bought a Mytee Lite a few years ago, excellent product